Our Privacy Policy

Effective Date: 07/01/2025

Eco Clean Exeter ("we," "us," "our") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website or services.

1. Information We Collect

• Personal Identifiable Information (PII): Provided via our contact forms, such as your name, email address, phone number, and message content.
• Non-Personal Information: Including browser type, IP address, pages visited, and other anonymized details to improve website functionality.
• Cookies: We use cookies to enhance user experience. You can manage or disable cookies through your browser settings.

2. How We Use Your Information

Your information is used for the following purposes:

• Responding to inquiries or service requests.
• Scheduling visits and communicating about bookings.
• Sending updates related to services you’ve requested or subscribed to.
• Improving our website and ensuring a secure browsing experience.

3. Sharing of Information

We do not sell, rent, or share your information with third parties except:

• As required by law (e.g., court orders or legal processes).
• To service providers assisting with website operations (e.g., hosting services), ensuring they comply with applicable privacy regulations.

4. Data Security

We implement appropriate measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no internet-based service is entirely secure, and we encourage safe practices when sharing information online.

5. Your Rights

You have the right to:

• Access, update, or delete your personal data by contacting us directly.
• Opt out of receiving marketing communications at any time.
• Restrict or object to the processing of your data in certain circumstances.

6. Third-Party Links

Our website may contain links to third-party websites (e.g., partners or product suppliers). We are not responsible for the privacy practices of these sites. Please review their policies before providing any personal information.

7. Cookies and Tracking

We use cookies for website analytics and to enhance user experiences. By using our site, you consent to this use. You can adjust cookie preferences via your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date updated.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: ecocleanexeter@gmail.com
• Phone: +447473 767634